Sales To execute and implement to achieve the coverage, distribution, sales target are achieved. To assist to Regional Sales Manager in leading, directing and motivating the sales team to achieve the overall regional sales objectives. To contribute to the region business plan with respective area input. To assist to Regional sales Manager by Tracking distribution and sales performance of each member of the sales team on monthly basis. Customer Relationship Management To establish maintain and develop positive relationships with Customers and providing a professional and excellent level of customer service with existing and new customers. To handle customer issues, taking the sales orders, resolution and communicate escalated issues to the Regional Sales Manager. Team Management & Development To assist to Regional Sales Manager by supervising to sales team to complete all assigned duties. To assist with sale rep; questions, concerns and product/ service questions. Reporting To submit monthly reports on Sales, coverage, competitors’ information. Trade/customer Development to acquire new customers to grow the existing customers through selling more lines, and conversion to analyze sales statistics to determine business growth potential. Market Hygiene to have promote action on near expiring items Market Intelligence to timely feedback of product information and activities/pricing of competitor to always feedback on new products opportunity Product Knowledge to have good understanding/the desire to learn the knowledge of the product under the company Record Keeping to maintain neat and tidy recording of all information in share folder to furnish weekly sales call report in share folders accordingly Customer relations Develops and/or maintains and improves business relations with customers good handling Customer Complaints Teamwork to work with other divisions to improve current Process to work with team members to strengthen team bonding
Developing and implementing strategies that resonate with the target market. Planning and executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs. Researching and analyzing consumer behavior, market trends and competitor activity. Digital media contents creation, proficiency with basic video editing and photography knowledge. Good knowledge in digital marketing and having Building brand awareness and increasing brand value and profitability. Increasing consumers engagement. Knowledgeable in Google Analytics. Proficient in website updates and maintenance. Measuring and reporting on campaign performance and assessing KPIs and ROI. Collaborating with different teams such as Sales, Productions etc. Overseeing the production of advertisements, promotional materials, and packaging designs etc. Ensuring that messaging and marketing activities are aligned with brand and company values.
Sales admin and operations support Receiving and processing purchase orders Issuing sales transaction invoices Maintaining and updating sales and customer records Compiling monthly sales reports Verifying orders including customers personal information and payment details Supporting the sales team with administrative tasks, if requested