A Great Opportunity for ...
Report to: Deputy Head of IT and Head of IT & MIS
Position Summary
The Data Center & Network Administration Unit Manager is responsible to manage DC, DR; operation for monitoring, reporting, upgrading, and troubleshooting the information systems of SPN; to assist IT function for monitoring of network performance; to install, upgrade firmware, OS, configure VLAN, routing (Static & Dynamic) and troubleshoot network devices such as routers, switches, network, web and APP security devices such as Next Generation Firewalls and Web Application Firewalls, proxy and LAN/WAN troubleshooting with protocols such as HSRP, OSPF, BGP, MPLS. The role also involves expertise in SD-Wan technology, L3 and L7 load balancing method, IPsec, and SSL VPN to ensure a secure and efficient network infrastructure. Basic knowledge of Linux and Unix is also required. He designs, implements and manages technical security solutions; performs technical security risk assessments of technical systems and controls; leads cybersecurity projects; develops cybersecurity policies/guidelines/procedures, assesses and advises on compliance with NRS, PCI, HIPAA, CJIS security requirements and regulations; supports all staffs who involving in system to perform their work effectively.
Duties and Responsibilities of Data Center & Network Administration Unit Manager
- Manages day-to-day operation, hardware server, storage, installation, configuration operating system and application, and record the system downtime and equipment inventory
- Develops hardware and storage, testing procedures to ensure operational reliability
- Performs troubleshooting as required, as such, leads problem-solving efforts often involving outside vendors and other support users
- Establishes, maintains and manages user accounts and super user (root) of Linux, AIX and UNIX
- Installs, modifies and maintains systems and utility software on server systems
- Ensures high availability and acceptable levels of performance of the critical host server computer and storage resources
- Develops procedures to maintain server, storage and protect systems from unauthorized use, acts of nature and user abuse; procedures, programs and documentation for backup and restoration of host operating systems and host-based applications and coordinates project directions and schedules to maximize benefits and minimize impacts to the microfinance
- Provides leadership in planning and joins the IT development project implementation and training sessions for IT support
- Manages the data centers and servers including hardware servers, storage, operating system application software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system, etc.
- Provides escalated technical support that requires an on-site presence (network or PC equipment failure), including OS data backup recovery
- Performs complex software/hardware troubleshooting, patches and re-installations in cooperation
- Designs and implements short- and long-term strategic plan to make certain network capacity meet existing and future requirements
- Develops, implements, and maintains policies, procedures, and associated training plans for network resource administration and appropriate use
- Practices network asset management, including maintenance of network component inventory, life cycle management and related documentation
- Manages and ensures optimal operation of all network hardware and equipment, including routers, switches, hubs, and so on
- Tests network performance and provides network performance statistics and reports
- Develops strategies for maintaining network infrastructure including the administration of user accounts, permissions, and access rights in Administration Domain Control
- Directs and administrates a contingent of network analysis, technicality, where is necessary to conducts the performance reviews and corrective action including network infrastructure and ISP internet gateways
- Be a part of IT development projects to serve the appropriate IT Infrastructure needs including RFPs preparation and the technical proposals
- Leads on the installation/configuration and maintains of DNS, firewall and other security, traffic shaping, caching and filtering, installation and configuration of Cisco, Wireless (WFI), router and VPN
- Trains technical staff in how to use new software and hardware developed and/or acquired related hardware server, storage and software
- Be an active learner and a good leader of a team