Roles and Responsibilities:

• The incumbent is responsible to work closely with the end users and salesforce across all functional divisions/department and channel to ensure the objective and the role and responsibilities are carried out effectively and efficiency throughout the employment
• Set up strategies and overall policies related to new business processing, Claims ,underwriting , standard and guideline to ensure the workforce is diversify enough to support the ever increasing volume by at least meeting the agreed KPIs set for the department all time.
• Setup Panel Doctors to support the business all around Myanmar. Work closely with Panel doctor, Distribution department on quality of submission and areas to be improved based on respective team
• Set up underwriting and Claims standard by working closely with Re insurer and Group UW
• Setup and facility the Claim Committee Spreadhead both the NB Claims and UW functions and develop medical underwriters and claim assessor. Lead and manage though subordinate team leads/member to support the business goals. Influence positive leadership including performance management, coaching and mentoring the team member within and across department.
• Quality delivery of efficiency and productivity gains through people, processes, automation, best practices and making sure the customers, the regulators and the stakeholders interests are being taken care all time

• Bachelor's degree; master's degree often preferred
• Degree from a recognized University preferably in Medical , Science, Business, Insurance Studies, etc
• Professional qualification in medical , Life Insurance i.e Chartered Institute of Insurance (CII), Life Office Management Association (LOMA), Australian Institute of Insurance (AII), International Claim Association (ICA) or other related to Life Insurance Industry would be an added advantage.
• At least 5 years experience in Life Insurance underwriting and claim assessment
• sound judgment, analytical and communicative skills, customer service oriented and enjoy working with people from all levels.
• Be proactive, reliable, responsible and accurate with an attention to detail
• Possess the ability to keep information confidential Ability to work in high-stress environments, often for long hours
• A wide degree of creativity and latitude
• Self motivated with a positive and professional approach to management