MMR
Myanmar
Deputy Head- Customer Service Training&Development
Experience level
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Min Education Level
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Job Description
A Good Opportunity for ..
The Deputy Head of Customer Service(Service Training & Development) is expected to be a strategic developer of Customer Service training and programs with fantastic organisational and time management skills. The role holder is responsible to initiate learning strategy and individual development plan for front-line branch service within a limited timeframe. The role holder needs to develop and evaluate the applicable in-person service SOP to ensure appropriate, efficient and effective customer service.
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Do you have any working experience in customer service training & development field?
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Do you have well knowledge in usage of MS office, CRM and LMS tools?
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